When you reserve a luxury property, you expect an equally first-class service to go with it. From the moment you place your reservation to when you step on the plane home, we’re here to help you make the most of your stay. We’re proud of our great team of people, all of whom work hard and are trained to excel in different areas. Thanks to their dedication and expertise we’re able to provide you with an unparalleled level of service and attention.
On-Island Villa specialists
We maintain the most detailed database of villa and island amenities on St. Barth. From the view you’ll enjoy from your terrace to the brand of appliances in your kitchen, we have all the details to help you find your perfect villa. All our specialists are based in St. Barth, so we're able to provide you with first-hand expert advice.
Once you’ve booked your villa with us, our in-house concierge team will be available 24/7 to help you create a luxury vacation that is all you want it to be. Then, from the moment you step onto the island until it’s time for you to return home, our front of house concierge team will be on call to assist you in person at any time of the day or night.
Meet and greet upon arrival
We will be waiting for you at the airport or harbour to give you a warm welcome and escort you to your rental car.
Escort to villa
We’ll personally escort you to your villa, help you carry in your belongings and settle in.
Welcome gifts and Hermès toiletries
Our welcome gifts and Hermès toiletries should help you relax and freshen up after your journey.
All our villas have free Wi-Fi, so you can stay connected to the world, even as you unwind and enjoy your time in St. Barth.
Daily maid service
Every villa has its own housekeeping team. Daily maid visits (apart from on Sundays and holidays) will ensure that your villa is cleaned and maintained to the highest of standards.
A warm welcome at our Gustavia office
Drop into our office for help with island recommendations, reservations and advice. We also have printing, scanning and faxing facilities available for your use.
Free luggage storage until your next stay
Once your vacation is over, we can keep your belongings in storage, so they’re safe until your next trip to St. Barth.
Assistance and farewell upon departure
We’ll be there to help you with your belongings and wish you a safe return journey when it’s time for you to travel home.
We are regularly audited and have the largest financial guarantee on the island: €6,500,000 with Lloyd’s of France and Monaco. With these measures, you’ll know your payments to us will always be secure.